Rod Brodie
Head of Department & Professor
Department:
Address: Owen G Glenn Building
12 Grafton Road
Auckland
Faculty: Business & Economics
Phone: +64 9 373 7599 Ext. 87523
Email: r.brodie@auckland.ac.nz

Research Interests

Rod Brodie's interests are in Marketing Strategy, Brand Management, Services, Market Analysis and Forecasting, and Knowledge Development in Marketing.
Areas of Research

1. Relationship marketing and marketing strategy
2. Managing brands and market equity
3. Service marketing and e-commerce
4. Marketing analysis and forecasting
5. Marketing science and knowledge development
Teaching Interests

Rod Brodie teaches on the postgraduate research executive programme. His courses include Marketing Strategy, Brand Management, Research and Theory in Marketing. He is supervising a number of Masters and PhD theses.
Hobbies/Other Interests

Rod is interested in opera, jazz, and wine. He is a keen walker and swimmer and makes the most of the abundant outdoor activities available in New Zealand.
Qualifications:
---- BSc Canterbury
---- Doctor of Philosophy Canterbury
---- Master of Arts Otago
Awards:
2004 Distinguished Contribution Award (for sustained contribution to the development of the University of Auckland Business School)
2004 Founding Fellow Australia New Zealand Marketing Academy (ANZMAC)
2004 Research Excellence award University of Auckland Business School (for sustained research performance)
2002 Best Reviewer Journal of Services Research
2002 Distinquished Researcher in Australia and New Zealand Marketing Academy
1998 Distinguished Marketing Educator in Australia and New Zealand Marketing Academy
Service:
Area Editor, Marketing Theory, 2001-
Editorial Review Board, Australasian Journal of Marketing, 1997 -
Editorial Review Board, International Journal of Research in Marketing, 1992-
Editorial Review Board, Journal of Marketing, 2005-.
Editorial Review Board, Journal of Service Research, 1997 –
Selected Publications:
Refereed Journal Articles
2011 BRODIE, R. HOLLEBEEK, L. ‘Advancing and Consolidating Knowledge About Customer Engagement‘, Journal of Service Research, 14 (3), 283-284.
2011 BRODIE, R. HOLLEBEEK, L. JURIC, B. ILIC, A. ‘Customer Engagement: Conceptual Domain, Fundamental Propositions and Implications for Research‘, Journal of Service Research (Lead article), 14 (3), 252-271.
2011 BRODIE, R. SAREN, M. PELS, J. ‘Theorizing about marketing and the S D logic: exploring the bridging role of middle range theory‘, Marketing Theory , 11(1), 75–91.
2010 SAJTOS, L. BRODIE, R. WHITTOME, J. ‘The Impact of Service Failure on Customer Trust, Value and Loyalty in Relational Exchanges‘, Journal of Service Research, 13, 1, 216-229.
2009 BRODIE, R. WHITTOME, J. BRUSH, G. ‘Investigating the Service Brand: A Customer Value Perspective‘, Journal of Business Research 62, 2, 345-355.
2008 BRODIE, R. N.COVIELLO WINKLHOFER, H. ‘Investigating Contemporary Marketing Practices: A Review of the First Decade of the CMP Research Program‘, Journal of Business and Industrial Marketing, 23, 2, 84-94.
2007 BRODIE, R. WINKLHOFER, H. N.COVIELLO JOHNSTON, W. ‘Is e-Marketing Coming of Age? An Examination of the Penetration of eM and Firm Performance‘, Journal of Interactive Marketing, 21 (1) 2-21
2006 BRODIE, R. GLYNN,. M., S. LITTLE, V. ‘The service brand and the service dominant logic: Missing fundamental premise or the need for stronger theory‘, Marketing Theory, 6 (3), 363-379.
2004 PELS, J. BRODIE, R. JOHNSTON, W. ‘Benchmarking business-to-business marketing practices in emerging and developing economies: Argentina compared to the USA and New Zealand‘, Journal of Business and Industrial Marketing, 19 (6), 386-396.
2003 N.COVIELLO BRODIE, R. BROOKES, R. PALMER, R. ‘Assessing the Role of e-Marketing in Contemporary Practice‘, Journal of Marketing Management, 19, 7-8, 857-881.
2003 BRODIE, R. REDMORE, D. ‘Brand Equity in Cooperative Business Relationships: Exploring the Development of a Conceptual Model‘, Marketing Theory, 3, 1, 37-57.
2003 VARKI, S. BRODIE, R. ROBERTS, K. ‘Measuring the Quality in Consumer Services: An Empirical Study‘, European Journal of Marketing, 37(1/2), 169-196.
2002 N.COVIELLO BRODIE, R. DANAHER, P. JOHNSTON, W. ‘How Firms Relate to their Markets: An Empirical Examination of Contemporary Marketing Practices‘, Journal of Marketing, 66, 3, 33-47.
2002 BRODIE, R. GLYNN, M. ‘Towards a Theory of Marketplace Equity: Integrating Branding and Relationship Thinking with Financial Thinking‘, Marketing Theory, 2 (1), 5-28.
2001 ARMSTRONG, JS. BRODIE, R. ‘Hypotheses in Marketing Science: Literature Review and Publication Audit‘, Marketing Letters, Vol. 12, Iss. 2, 171 - 187.
2001 PRICE, R. BRODIE, R. ‘Transforming a Public Service organization From Inside–out to Outside-in: The Case of Auckland City, New Zealand‘, Journal of Service Research, 4(2)
2000 N.COVIELLO BRODIE, R. MUNRO, H. ‘An Investigation of Marketing Practice by Firm Size‘, Journal of Business Venturing, 15(5/6), 523-45.
2000 BRODIE, R. DANAHER, P. ‘Building Models for Marketing Decisions: Improving Empirical Procedures‘, International Journal of Research and Marketing, 17, 135-139.
2000 DAVIS, R. BUCHANAN-OLIVER, M. BRODIE, R. ‘Retail Service Branding in Electronic-Commerce Environments‘, Journal of Service Research, 3(2), 178-186.
1997 BRODIE, R. N.COVIELLO BROOKES, R. LITTLE, V. ‘Towards a Paradigm Shift in Marketing? An Examination of Current Marketing Practices‘, Journal of Marketing Management, 13/5, 383-406.
1996 BRODIE, R. BONFRER, A. ‘Do managers overreact to each others promotional activity? Further empirical evidence‘, International Journal of Research in Marketing, 13, 379-387.
1995 RUST, R. SIMESTER, D. BRODIE, R. NILIKANT, V. ‘The performance of model selection methods‘, Management Science, 41(2), February, 322-333.
1994 ARMSTRONG, J. BRODIE, R. ‘Effects of portfolio planning methods on decision making: Experimental results‘, International Journal of Research in Marketing, 0, 1, 85-90.
1993 SUNDE, L. BRODIE, R. ‘Consumer evaluations of brand extensions: further empirical results‘, International Journal of Research in Marketing, 10, 47-53.
1987 BRODIE, R. DE KLUYVER, C. ‘A comparison of the short term forecasting accuracy of econometric and naive extrapolation models of market share‘, International Journal of Forecasting, 3, 423-438.
1984 BRODIE, R. DE KLUYVER, C. ‘Attraction versus linear and multiplicative market share models : An empirical evaluation‘, Journal of Marketing Research, 21, 194-201.
BRODIE, R. JURIC, B. ILLIC, A. ILLIC, A. ‘“Consumer engagement in a virtual brand community: An exploratory analysis‘, Journal of Business Resarch, Forthcoming
BRODIE, R. JURIC, B. HOLLEBEEK, L. ‘Consumer engagement in a virtual brand community: An exploratory analysis‘, Journal of Business Research, Forthcoming



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